DotDotBang

Don’t buy anything here. I bought a black cute purse from here, after I wear it, the chain got broken, I went back to the store in Frisco at Stonebrair mall. The lady manager has very rude attitude said they can’t do anything with it either exchange or do anything else. Never buy things from this place. Very easy 😡 broken!!! …

[Response to owners reply is below] They sell Kuji’s (Japanese lottery) gifts for $17-$20 here , when they normally are around 700 YEN ($5 USD) in Japan, but that pricing seems standard here in local shops. What makes this shop different is they refuse to show what is remaining for drawing when you purchase the lottery. This is STANDARD process in local Japanese shops and even in many other retailers here in DFW. Especially when you are spending 3x the price of the normal cost of such lotteries, you should know what you have the possibility of winning. Many online Kuji Sellers use similar tactics to swindle and scam you from winning big prizes or waste your money unnecessarily. I spoke to the shop manager and employee prior to purchasing and they refused to show what had been claimed and stated that it’s store policy. Employing practices like this for lottery style purchases (where transparency is king!) is deeply concerning. RE [owner’s reply] Stating that your shop does not have enough space to display the poster as the sole reason for doing so is unequivocally false. When asking the employee/ manager on staff for the poster, they said that your shop does not show it because “Store Policy”. There was no miscommunication involved as I had explicitly asked the employee to see a poster when visiting your establishment. If transparency is the goal, telling your patrons to just look at shelves piled with items from a distance is not the way to go. To reestablish the original point, Kuji’s are ran a certain way for a reason. To run it in this manner with this price point is not right.

This place was pretty neat! I literally would like to buy everything there. The employees are super helpful and sweet. Me and my friends never feel judged even if we wear cosplay or oddly-dressed going to this store. I also love the way how they communicate with customers about their 'kawaii' merchandise, new trendy items, and music! Love the whole atmosphere there.